Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Bass Farms, LLC to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Bass Farms, LLC shall be made either by e-mail, sent to the address we provide on our Web site, or on Bass Farms facebook page.


    Delivery shall be deemed to have been made by You to Bass Farms, LLC five (5) days after the date sent.

    DISCLAIMER:

    This site and the information referenced and herein does not constitute an attempt to practice medicine.  Use of the site does not establish a doctor-patient relationship.

    Individuals should consult a qualified health care provider for medical advice and answers to personal health questions.

    While the site attempts to be as accurate as possible, it should not be relied upon as being comprehensive or error-free.

    The information presented on this web site is not intended to take the place of your personal physician’s advice and is not intended to diagnose, treat, cure or prevent any disease. Discuss this information with your own physician or healthcare provider to determine what is right for you. All information is intended for your general knowledge only and is not a substitute for medical advice or treatment for specific medical conditions. We can not and do not give you medical advice. The information contained in this online site and emails is presented in summary form only and intended to provide broad consumer understanding and knowledge. The information should not be considered complete and should not be used in place of a visit, call, consultation or advice of your physician or other health care provider. We do not recommend the self-management of health problems.  Should you have any health care-related questions, call or see your physician or other health care provider promptly. You should never disregard medical advice or delay in seeking it because of something you have read here.

    Food and Drug Administration Disclaimer/Disclosure

    This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited by law.

    PRIVACY POLICY



  • Copyright
  • All content appearing on this web site is the property of Bass Farms LLC, Indiana Goat Milk Soap, copyright Bass Farms LLC.  All rights reserved.

    Photographic images copyright, Puchay & CO, llc. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Bass Farms, LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Bass Farms, LLC or any third party, except as expressly granted herein.

    Bass Farms, LLC,  Indiana Goat Milk & Natural Skin Care Products, is privileged to purchase Cosmetic Grade Fragrance Oils, therefore, 

    Bass Farms is not affiliated nor associated with:  Bath & Body Works, Yankee, Victoria Secret, Philosophy, Ed Hardy, T. Mugler, Johnson & Johnson, Juicy Couture, Estee Lauder, Burt's Bees, Snuggle Fabric Softner, Febreze, LUSH, The Body Shop, Aveda, Calvin Kleine, Young Living Essential Oils (any other company not listed)

    *Compare many of our fragrances to above selected companies.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice.

    Bass Farms, LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Bass Farms, LLC believes that customer conduct violates applicable law or is harmful to the interests of Bass Farms, LLC and its subsidiaries.  

    Retail Vendors, under no circumstances, should remove the Bass Farms label and sell Bass Farms products as their own.  Accounts will be terminated of any Customer or Retail Vendor that "shares" their Retail Code|Coupon Code ...  Bass Farms LOVES to be generous, but will not tolerate fraudulant activity. 

    *** Retail Vendors may NOT sell online, only in your brick and mortar shop ***

     

    :: RETAIL VENDORS:: 

    Should you not order the minimum amount and/or not apply your EXCLUSIVE COUPON CODE, Bass Farms will notify you that your order has been CANCELLED and you will need to re-submit your order with the minimums and coupon code and possible extra charge for cancelling



  • Privacy Policy
  • Bass Farms, LLC respects all personal & financial information submitted through this web site, and is governed by the Bass Farms, LLC Privacy Policy, that being, we will never sell, distribute, or misuse your personal and/or financial information. 

    Privacy Policy PDF

    Our website uses Cookies, just like every other site you visit.  Cookies uniquely identifies a browser on a computer, not or ever a person.  You can set your browser to reject cookies.



  • Consumer Agreement
  • Because of the nature of using as many natural ingredients as well as limited synthetic ingredients, please keep all products out of extreme heat and/or cold.

    Bass Farms guarantees a minimum one year shelf life when stored properly 

    Return Policy

    • Contact us - with the issue.  Request must be made within 7 days of receipt of delivery of said item. Item can be replaced/exchanged/refunded.  
    • Purchaser is responsible for return shipping fees to Bass Farms.  
    • Return address is on your invoice. 
    • We do not reimburse shipping fees


  • Shipping & Delivery
  • All products are custom made upon ordering, expect delivery within 7-10 business days. Sometimes sooner as well!  Sometimes, although rarely, due to back ordered ingredients beyond our circumstances, orders may take more than 10 business days to be delivered - especially during the holidays.  We do not offer RUSH SHIPPING.

    Shipping & Handling prices subject to change without formal notice

    Local delivery/pick up ~ Subject to change without formal notice

    >> LOCAL DELIVERY & PICK UP ORDERS WILL NOT BE RELEASED UNTIL PAID IN FULL <<

     

    Coupon Codes misapplied or "forgot to add" will not be reimbursed with free shipping.  There is no "Adding product after the fact to the original free shipping order"



  • Sales Tax
  • In compliance with Indiana Retail Sales Tax Law, Bass Farms, LLC charges 7% Retail Sales Tax for all retail merchanise sold for all US states



  • Return Policy
    • Bass Farms only accepts returns from purchases ordered from shop.bassfarms.com
    • Any Bass Farms product purchased from a Retail Store should be addressed at the Retail Store from where the products were purchased.  Please contact them directly to be notified of their return policy and bring your receipt.
    • Bass Farms products are distributed to numerous Retail Stores.  Each store has its own definitive return policy

    RETURN PROCEDURE
    1. Notification of returns must be completed within 30 days of shipment date from Bass Farms
    2. Complete the Contact For to notify us of your reason to return the product and to request our Return Shipping address
    3. If product arrives damaged, please take pictures so we can document for *USPS shipping claims
    4. Please return any unused portion of the product in its original container
    5. Include your Name & Email Address from original order invoice
    6. Bass Farms is not responsible for return shipping charges
    7. Please allow a minimum of 2 weeks processing
    8. Refunds will be issued in the amount of the product purchase price, excluding shipping
    9. We do not reimburse products for things you just don't like, like the smell ... Just damaged products

    Contact Bass Farms Indiana Goat Milk and Natural Skin Care Products for returns/refunds by completing the CONTACT US Form

    Products purchased via a Retail Shop that sells Bass Farms is responsible for the product sold there. 

    Bass Farms, LLC reserves the right to change its payment procedures at any time without prior notice to you.

    Coupon Codes not added/applied by your own order will not be reimbursed



  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site.

    Business Office hours are Monday-Friday, 9-4pm, Closed Saturday/Sunday

    We DO NOT have our own Storefront at our Farm! 

    We do not offer Farm Tours, we're a manufacturing plant on our own property.

    We fulfill hundreds of orders per day - No time for tours. 

    No text or email product orders available, all orders must be accounted for through the Online Shop at Shop.BassFarms.com



  • Miscellaneous
  • Product Use:   If irritation occurs please discontinue use

    Products are naturally gluten free - If you have any allergies please refer to the ingredients listed on the packaging.

    We have been very careful in creating this website. However, it is possible that some information is incomplete or contains inaccuracies. Bass Farms LLC is not responsible for any form of damage that is caused by the use of information on this website.

    Prices subject to change without formal notice

    Fragrance/Scents subject to change, added or deleted without formal notice.

    Coupon Code not added by you at time of order, will not be reimbursed by Bass Farms, LLC

    In any case where Bass Farms, LLC is unable to use liquid goat milk, powdered goat milk will be used. Some of our products necessitate the use of powdered goat milk due to material consistency.

     No international orders

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Bass Farms, LLC shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Bass Farms, LLC with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Bass Farms, LLC with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Bass Farms, LLC. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.